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What We Do

There are a lot of big-name property management companies out there, but let’s be honest — bigger isn’t always better. We’re a small, effective family business that prides itself on being hands-on, flexible, and fully invested in what we do. Offering end-to-end property management services, serving owners and guests alike, since 2006. 

Whether you’re a homeowner looking for someone you can trust with your property or a guest planning your next vacation, we're here to help. 

WHAT MAKES US DIFFERENT

HIGHLY
PERSONALIZED

We know that every family, guest, and homeowner is different—and we love that! That’s why we take the time to get to know you and what you need, whether you’re booking a weekend getaway or trusting us with your home. We work closely with both our guests and our owners to make sure every experience feels tailored and just right. From special touches before arrival to thoughtful, hands-on support throughout your stay, we’re here to make it personal—because that’s how it should be.

HIGHLY
RESPONSIVE

We know how disheartening it can be when things go wrong on vacation. And we have been there, waiting around for a response from a host or property management company that never gets back to you. That's why we work so hard to have some of the quickest response times out there. If anything comes up during your stay that you are not happy with, we want you to know we have your back and are going to make it right. Contact us anytime! We'll get right back to you!

HIGH
TOUCH

We’re not just behind the scenes—we’re hands-on, every day. As managers, we’re involved in all parts of the business, from home maintenance to guest care. Whether it’s prepping a home for arrival or proactively troubleshooting an issue before it becomes one, we’re in constant communication with our team, our owners, and our guests. That’s what high-touch means to us—never waiting for problems to arise, and always working to keep things running smoothly for our homeowners and guests alike.

HIGH
QUALITY

First and foremost we want to make sure that the product we are offering our guests is the best of the best. While our homes do vary in terms of size, style, and price, we want one thing to remain the same. Our quality. Our homes are up to date, well stocked, clean, and ready for your family memories. 

 

If at any point anything is below your standards, please dont hesitate to reach out and let us make it right. 

 

Your satisfaction is our number one priority! 

Want to learn more about who we are? Head over and meet our team!

How Can We Help You?

I'm looking for a rental property for my next family vacation

I'd like to grow my revenue and receive better service from the marketing of my vacation rental

I want to explore with a trusted advisor what it's like to own vacation rental property 

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© 2025 Mountain Serenity Rentals LLC
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